We’ve been talking a lot over the past few weeks on the podcast about hiring practices at support service agencies. And a theme is emerging: it’s not just about the “paper” qualifications.
Organizational Health and Inclusion Specialist Faith Clarke knows all about how to put together a strong team. Faith looks for a collection of personality traits in her teams: archetypes that embody the characteristics of what she’s looking for. Supporting people today has more to do with fostering independence than it does with caregiving, and Faith calls this a “liberation movement role.”
Faith is a mom of three who started her career as a computer programmer on Wall Street, but quickly identified her passion for teaching. She has a PhD in performance psychology and is Co-founder/CEO of an educational organization helping families with autistic children. She has also written a bestselling book. Faith’s academic research and her numerous experiences with organizational teams have helped her curate a high-touch, systematic approach to human thriving and teamwork in the workplace, which has helped her clients improve operations, maximize productivity, and double their revenue.
This was Faith’s second time on the podcast and I was happy to have her back to talk about all the above and more, including how she prepares job ads to attract the right sort of candidates; how to integrate home support workers into the private spaces of family life; and how to help teams pivot in the direction they want to go if their staff members are lacking some important skills.
Resources & Links Mentioned:
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Special thanks to Faith Clarke for joining me this week. Until next time!